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Showing posts with label IT Service Management. Show all posts
Showing posts with label IT Service Management. Show all posts

Tuesday, 14 August 2012

BCP/DRP - Reality Check

As a Consultant, I go and do workshops and provide pragmatic recommendations on Business Service Continuity and Disaster Recovery Planning for my Customers.

These become handy for real time life scenarios as well when we get to admit the fact that natural resources are not likely to be taken for granted.

In India, we have situations where there is total black out (Planned or Unplanned Outage) where you get lucky to get notice in advance or left alone to deal after the fact that a Power Grid/Transformed got distrupted. This affects Water to be transported to the overhead tanks using Motors and submersible water pumps.

Just because, we do not have the luxury, to take things for granted, we have precautionary measures and backups ready in place all days

1. Back up water is stored on a 10-12 L Storage on a daily basis to make it available under need basis

2. Inverters are prechecked for its full usage and maximum capacity and best practice is drawn to determine bear minimum usage for retention during longer periods

3. Priority check is brought in to execute mandatory services and the rest of them are either delayed or outsourced

4. Volunteers get into action, to help flat inmates for assistance of services/additional water capacity and relief measures.

I see that once we start using the Processes/Framework to our day-to-day use, we stand to walk our talk and invariably reinforce the aspects with powerful business case.

Thursday, 12 July 2012

itSMF Singapore Chapter - EC Membership

One of the active ways of Contibuting to the IT Service Management Profession is to participate actively as Volunteer/Member to the local itSMF Chapters They give us a great opportunity to network with fellow professionals across the country and help us work in collaboration to achieve higher objectives It is a great experience and fun learning and meeting itSMF Professionals across various industry segments Look forward to share my part @ itSMF Singapore Chapter proceedings http://www.itsmf.org.sg/aboutus/executivecouncil201213.jsp

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